Privacy Policy

The Tasmanian Wool Centre is committed to providing quality services to you and this policy outlines how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). This governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and Why Do We Collect it?

Personal Information is information that identifies an individual. We collect your Personal Information for the primary purpose of providing our online shopping services to you. When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. The information we collect at the time of checkout includes your name, email address, postal address, contact number and payment method. We retain this information in our computer systems and databases, including:
  • Computer software programs and internet servers.
  • Third party service providers or contractors who provide services or functions on our behalf such as internet service providers, IT systems administrators, payment processors and couriers.
Personal Information will be used by us only:
  • For the primary purpose for which it was obtained
  • With your consent, or where required or authorised by law.
  • We will not sell or trade your personal information to third parties for marketing purposes.
Security of Personal Information

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure and ensure the appropriate use of information. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. This includes:
  • Utilising security restrictions on access to our systems such as passwords, firewalls and anti-virus software.
  • External and internal premises security.
Cookies and Analytics  

We also make use of “cookies” on our websites. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers. We use cookies to gain statistics on which areas of our sites attract traffic. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer. By using our Online Services, you consent to the use of cookies. 

Access to your Personal Information 

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Privacy Policy Complaints and Enquiries 

If you have any queries or complaints about our Privacy Policy please contact us at, or by using the mail details provided below: Tasmanian Wool Centre 48 Church Street Ross, Tasmania, 7209 If you are not satisfied with the result of your complaint to us, you can refer your complaint to the Office of the Australian Information Commissioner: Mail: Office of the Australian Information Commissioner GPO Box 5218, Sydney NSW 2001 Telephone: 1300 363 992 Email: Online: 


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.